Internet customers in West Virginia encouraged to take broadband speed test

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CHARLESTON, WV (WOWK) – The West Virginia Department of Economic Development hopes the public will contribute to efforts to improve broadband access in the state. Mountain State Internet customers are encouraged to take a broadband speed test to improve access.

“You know the state has areas where this is a problem in 2021, I can see the concern,” said John Einreinhofer, Charleston, WV.

Internet speed and access has been a hot topic in West Virginia for several years. The conversation became particularly relevant at the start of the pandemic, as more people worked and learned from home.

“You know they would use satellite and if they were lucky they had 7MB or something like that and of course that’s not really a tenable thing to do. You can’t work like that, you can’t learn like that, ”said Christian White who helps with tutoring and tech support.

The West Virginia Department of Economic Development is asking Internet customers in West Virginia to help them by going online and taking a speed test. The information from the tests will be used to create a map identifying where broadband investments are needed.

Customers only have to press a button, then answer a few more questions about their location and service provider. But some fear that those with the most important information to share will participate in the test.

“If you’re tech-savvy enough to know what a speed test is, you probably live in an area where you have access to it anyway,” White said. “So I think it would be difficult to get people to necessarily pass this test.”

For a link to the test Click here.

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