Here are the best ways to save money on internet and phone service
(WXYZ) – Our portfolios are currently under strain as we face inflation that soared 9.1% in June, the biggest rise in more than four decades.
So people are looking for where they can cut costs, and phone and internet services are a few areas where they can save money.
David Chacon, a husband and father from Dearborn Heights, said he managed to lower his bill by threatening to cancel his service with a company.
Chacon said he and his wife made between 10 and 20 calls to Comcast over the course of 15 years.
“So if you called and threatened to cut your service, how much money would you end up saving?” I asked him.
“I would say there were times when we saved up to $100 a month,” he said.
Penny Wang, associate editor of Consumer Reports, said prices for internet services have risen only about 2.6% over the past year, with home phone service actually falling by 0. 1%.
Now might be a good time to see if you can find a cheaper deal.
“It’s of course about comparing prices. In some areas you might not have a lot of competition, but it’s also about negotiating, haggling, if you will, especially for services. Internet,” Wang said.
A Consumer Reports survey last year showed that 70% of respondents got a break on internet service when they asked for it, resulting in everything from lower prices to faster speeds, and even some additions.
Wang recommends comparing prices first, then threatening to disconnect if your provider doesn’t offer the best deal.
“The sign-out department often has more authority to give you a better deal, perhaps, than the first person you reach,” Wang said.
That’s what Chacon found out, but you must be ready to leave if you make the threat. Last January, he did.
“It was just the right decision for us to disconnect the cable and just use streaming services,” Chacon said.
For low-income families, you may qualify for a federal program called the Affordable Connectivity Program.
The big takeaway is to ask for a better deal, because you won’t often get it if you don’t ask for it. Although it may take time, it could mean a monthly saving.