Five Reasons to Switch to TRICARE Pharmacy Home Delivery > TRICARE Newsroom > Articles


Want your prescriptions delivered to your front door? TRICARE Pharmacy Home Delivery via Express Scripts can help. Take a minute to see how getting your prescription medications delivered can work for you.

“TRICARE Pharmacy Home Delivery is a convenient option for medications you take regularly,” said Lt. Col. Melissa Yates, a pharmacist with the Defense Health Agency’s Pharmaceutical Operations Division. “You can still use pharmacies in the retail network for your short-term medication. But for multiple refills, home delivery is the best option for many TRICARE recipients.

Why is home delivery such a good option? Here are five reasons why you should consider home delivery:

1. Stress-free ordering

TRICARE pharmacy contractor, Express Scripts, offers easy ways to order your prescription medications. Remember to keep a 30-day supply of medication on hand before setting up your first home delivery order. There are many ways to register. Some of your options include:

2. Copay savings up to 90 days supply

Home delivery may offer the cheapest pharmacy option after military pharmacies. As noted in the TRICARE Pharmacy Program Manual, there is no cost for active duty members. For everyone else, home delivery offers up to 90 days supply for a single copayment. At retail network pharmacies, you’ll need to pay three copayments to get a 90-day supply. With home delivery, standard delivery is free.

3. Safe and reliable

Your medications will stay safe until they arrive at your home. Your prescription will arrive in plain, weatherproof packaging. Express Scripts ships millions of prescriptions each year with greater than 99.99% accuracy.

Military families move more often than most. But home delivery will move with you. Express Scripts will ship to any address in the United States or US territories. This includes APO/FPO addresses. You can use home delivery if you live outside the United States or US territories and have an APO or FPO address. You can also use it if you work at a US embassy or consulate. Home delivery is not an option in Germany. You must use a military pharmacy or a host country pharmacy (abroad) to fill your prescriptions if you live in Germany.

4. 24/7 pharmacist support

Do you have questions about your prescriptions? With home delivery, you have access to pharmacists 24/7 from the privacy of your home. This is useful if you have any questions about your medication outside opening hours, when local pharmacies are closed. You can access this service 24/7 through your online account or the Express Scripts mobile app. You can also call Express Scripts at 1-877-363-1303 and talk to someone.

5. Manage your prescriptions from your phone

When you sign up for home delivery, you can manage your prescriptions on the Express Scripts mobile app. Through the app, you can:

  • Order prescriptions
  • Track order status
  • Order refills
  • Make payments
  • Set reminders to take your medications

You can also log in to your Express Scripts online account to access many of the app’s features.

Do you have any other health insurance (OHI) with a prescription plan? If Express Scripts handles pharmacy benefits for your OHI, you can use home delivery. Express Scripts will automatically coordinate your benefits.

To learn more about home delivery, visit the Express Scripts website. You can also check out resources, such as TRICARE Pharmacy Program Manual and TRICARE Pharmacy Program Fact Sheet.

If you want to learn more about your prescription drug coverage, be sure to attend the “Maximizing Your TRICARE Pharmacy Benefits” webinar on October 20. You must register to participate.

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